Our platform is built for service providers, repair shops, and technicians who need an efficient way to manage the complete repair and service lifecycle of devices. From device check-in to a finalized order, this solution allows you to streamline and monitor each repair step, assigning specific workflows to technicians, tracking time, and managing costs in real-time. With this tool, you’ll always have a clear picture of what needs to be billed and what each technician has earned, ensuring transparency and control over your operations.
Whether you’re managing stock, handling customer information, or tracking device statuses, our platform centralizes everything in one dashboard.
Detailed statistics, including daily, monthly, and yearly metrics, duration and cost tracking, and comprehensive reporting, keep you informed about every aspect of your business.
Built-in features include role-based management, user access controls, and customizable email and document templates, making it easy to adapt the platform to your unique needs. Perfect for those who want to deliver a smooth, professional, and profitable repair service experience.
Streamlined Workflow Management: Manage the entire repair process from start to finish, ensuring that each step is completed on time and to standard. With predefined repair steps for various devices, you can reduce errors and increase efficiency.
Real-Time Cost Tracking: Track repair costs live, giving you a transparent view of expenses. This helps you understand exactly what each repair will cost, making billing simpler and more accurate.
Enhanced Technician Productivity: Assign specific tasks to technicians, track their time, and see what each technician has earned. With clear workflows, technicians can work more efficiently, leading to quicker turnaround times and higher productivity.
Data-Driven Decisions: A powerful dashboard and in-depth statistics (daily, monthly, yearly) let you track performance, costs, and time metrics, enabling you to make informed decisions that drive business growth.
Seamless Integration: Integrates with invoicing and online shop software, so you can manage everything from repair services to product sales in one place. This eliminates the need for multiple platforms, reducing operational complexity.
Role-Based Management & Security: With customizable roles and permissions, you can control access to sensitive information, protecting both customer and business data.
Comprehensive Dashboard: Access a centralized dashboard with daily, monthly, and yearly statistics, repair duration, cost tracking, and total repair steps to get a real-time overview of operations.
Detailed Order Tracking: Manage every order with visibility into product and service details, general information, workflow progress, customer data, shipment updates, and notes for complete order tracking.
Workflow & Technician Management: Define custom workflows for different repair types, assign technicians to specific tasks, and track their time to optimize productivity and ensure smooth operations.
Inventory & Stock Management: Keep track of stock levels for parts and tools, ensuring you have everything needed to complete repairs without delay.
Customer & Device Management: Store and manage comprehensive customer information, device details, and service history, improving the quality and speed of customer support.
Role-Based Access Control: Set permissions and roles for different users, ensuring that each team member has access only to the information they need.
Reports & Analytics: Generate detailed reports and access analytics to monitor performance, spot trends, and gain insights into how your business is doing over time.
Customizable Templates: Use email and document templates to streamline communication and documentation, enhancing professionalism and saving time.
